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Returns

3 articles

Store Credit and Refunds

Finding the right color and extension may be tough, but we try to work with every customer in the event that the purchased extensions are not a good fit. Extensions can be exchanged or returned as lo…

Updated 1 year ago by Zena

Final Sale Items

Final Sale items are marked on our site at checkout and are not eligible for returns. We highly recommend using samples and swatches to match color shades in person, reaching out to our team for colo…

Updated 1 year ago by Zena

Exchanges

We offer exchanges on all items that are unopened, unused, and not final sale. Please note that the item must be returned in its entirety, including tester pieces if applicable. The process is very s…

Updated 1 year ago by Zena

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